Privacy Policy

Introduction
  1. Our privacy policy describes the ways in which we collect, store, use and protect your personal & company information and it is important for you to review this privacy policy
  2. We do not consider anonymised information to constitute personal & company information, as it cannot be used to identify a specific person. We collect personal & company information from you when you use Wotek.com or its related websites and services ("Site") (including, without limitation, when you buy items or when you email our customer support team). By providing us with your personal & company information, you expressly consent to us processing your personal & company information in accordance with the terms of our privacy policy.
  3. We may amend our privacy policy at any time by posting a revised version on the Site. The revised version will be effective at the time we post it.
  4. We encourage all our customers to get familiar with the privacy policy and we will notify with announcements when privacy policy has been edited.
Our privacy policy covers the following topics:
  1. Collection of your personal & company information
  2. How we use your personal & company information
  3. accessing, reviewing and amending your personal & company information
  4. Dealing with third party websites
  5. Cookies
  6. No spam emails
  7. How we protect our customers
  8. Got questions
Collection of your personal & company information
  1. As part of your registration on or use of the Site, you will be asked to provide us with certain personal & company information, such as your name, shipping address, email address and/or telephone number and other additional info that will assist us in making your usage of our website smooth.
  2. We will also need to collect selected financial information from you, such as your credit card.
  3. We will collect transactional information based on your activities using the Site
  4. Please note that we may use your Internet protocol (or IP) address (which is a unique number assigned to your computer server or your Internet service provider (or ISP)) to analyse user trends and improve the administration of the Site.
How we use your personal & company information
  1. We use your personal & company information to provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities.
  2. Though we make every effort to preserve your privacy, we may need to disclose your personal & company information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by court order or similar legal procedure.
  3. information relating to items you are buying will be displayed on the Site. This information can include details of your user ID, feedback ratings and associated comments relating to your use of the Site. Otherwise, we will only disclose your personal & company information to a third party with your express permission.
  4. By registering on or using the Site, you give us your express consent to receive promotional emails about our services and emails announcing changes to, and new features on, the Site. If, at any time, you decide that you do not wish to receive any such emails, you can opt out of receiving such emails by clicking on the link at the bottom of any of the emails or by going to the My Account section of the Site.
  5. Your comments regarding our website will aid us in our marketing and help us in making our website better
Retrieving, studying and revising your personal & company information
  1. You can review your personal & company information in the My Account section of the Site, if there any update please let us know on our support system on psm@wotek.com from your registered email address.
  2. To inform all customers that we will retain all personal & company information during and following the end of your use of the Site. This is to ensure that we are complying with the law, prevent fraud, troubleshooting issues and any legal issues we face.
Dealing with third party websites
The Site may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We recommend you when you leave the Site to read the privacy statements of each website you visit if you intend to provide personal & company information to that website. Our privacy policy applies solely to your personal & company information that we collect on the Site.
Cookies
  1. Like many websites, the Site uses 'cookie' technology.
  2. The cookies we use do not reveal any personal & company information about you. Cookies help us improve your experience of the Site.
No spam emails
We do not accept spam and therefore reject it.
How we protect our customers
  1. All personal & company information is encrypted. However, the Internet is not a secure medium and we cannot guarantee the privacy of your personal & company information.
  2. You must enter your username and password each time you want to access your account or make transactions on the Site.
  3. Choose your password carefully using unique numbers, letters and special characters.
  4. New password will be generated and emailed on a monthly basis
  5. Keep password safe always. Do not share with anyone.
  6. If you feel your account has been hacked email psm@wotek.com right away
Got Questions
If you have any questions regarding our privacy policy, please email our customer support team. psm@wotek.com